If you’ve frequently worried about AliExpress review and asked this question: ‘can I trust AliExpress?’ Here’s your answer.
Yes, you can trust AliExpress.
This is because Alibaba Group, which is one of the world’s top ecommerce corporations, owns Aliexpress.
Unlike Alibaba, which caters to corporations, AliExpress was founded in 2010 with the goal of selling Chinese products directly to consumers online.
AliExpress, on the other hand, does not sell its own goods.
It is rather a platform that allows independent Chinese small businesses and factories to sell directly to individual buyers all over the world.
In this article on Aliexpress review, you would discover some interesting facts about this platform.
To begin with, you cannot purchase anything directly from Alibaba’s website.
It is neither an e-commerce platform nor a marketplace for e-commerce, but a Chinese manufacturer directory.
Furthermore, because Alibaba is solely for wholesales, you can’t order single unit quantities of any product.
So, as an Alibaba buyer, you’d have to place orders in bulk and purchase with the factory directly.
AliExpress Review (Can I Trust AliExpress?)
Buying from AliExpress is extremely safe, contrary to popular opinion. If your purchase does not arrive on time or as described in the ad, AliExpress offers a full refund.
In reality, as a buyer, you are under no obligation to do anything. As long as you make your purchase straight through AliExpress, you have protection rights, no matter what you buy on the platform.
There are three steps to buyer protection:
You contact customer service and the seller to explain the situation.
Then you file an Aliexpress dispute against the vendor.
Aliexpress offers a refund if the seller does not react to the issue.
Your order will close once you resolve the issue and you will receive your money in 15 days.
So you’re safe from faulty products and losing your money no matter what occurs on the marketplace.
Their mission is to be as dependable as possible, ensuring that no consumer has a negative experience.
Aliexpress Review: Why Can I use AliExpress?
1. Buyer Protections on AliExpress
Buying something on the internet entails a certain amount of risk. You can’t view the item before you buy it, unlike when you shop at a physical store.
This eliminates a large portion of the purchasing procedure. You can’t feel a product’s build quality or examine an electronic item’s features to make sure they perform as they should.
If you’re buying a well-known brand, you can avoid the problem by reading internet reviews or even going to the store.
After all, many of AliExpress’s low-cost white-label Chinese products aren’t sold in retailers, so you’re on your own.
In most cases, your decision will be based purely on the description and a few images. As a result, it’s critical that the website has a strong buyer protection policy.
Fortunately, it does and there are two crucial guarantees that are provided by the company.
A full refund if you don’t receive your order
You can request a full refund if the item does not come, or if it does not arrive within the time frame specified by the seller.
And you will receive a complete refund within 15 days.
A complete or partial return if the item is not as described.
When you receive a wrong order, you can either return it and receive full refund, or keep it and receive a partial refund.
2. AliExpress Dispute Resolution
Unfortunately, requesting a return for a missing, faulty, or wrong item is not as straightforward as clicking a “Refund” button, as it is with other eCommerce companies.
You’ll have to go through a lengthy dispute resolution procedure.
The AliExpress dispute resolution process consists of three steps:
To begin, you must contact the vendor and inform them of your problem.
This is your sole choice if you want to raise a dispute before the order is completed or after it has been completed for more than 15 days.
Second, you can open a dispute ticket if you’re inside the 15-day period and aren’t satisfied with the seller’s response.
If you’re dissatisfied with the official discussions, you can take your complaint to AliExpress. It will then function as a go-between between you and the vendor in order to strike an agreement.
3. Finding a Trustworthy Seller
Finding a trusted vendor is the simplest approach to avoid using the refund and dispute systems. It takes a lot of the stress out of ordering from AliExpress. If the seller has thousands of happy customers, you’ll have no troubles buying from them.
Looking at a seller’s past is the most obvious technique to check them out. Click the ‘Feedback’ tab on any seller’s page for a detailed breakdown.
Checking seller feedback is vital if you want to buy inexpensive gadgets from Chinese sites safely.
Each vendor has a proportion of positive feedback and a feedback score. The aggregate of all ratings, converted into points, is the ‘Feedback Score.’
Four and five stars are worth one point each, three stars are worth zero points, and one and two stars are worth one point each.
You can view star ratings subdivided into items as Described, Communication, and Shipping Speed further down the page.
You can see whether the seller in question is above or below the site average for each sub-category.
Finally, at the bottom of the page, you’ll find a review of their scores as well as buyer feedback.
4. Verify Aliexpress Seller Guarantees
Sellers might also provide buyers with particular protections.
The more warranties that are supplied, the more assured you can be in your purchase.
It contributes to AliExpress’ increased perceived credibility.
Guarantees are offered by sellers on a per-item basis. Just because they provide a lot of guarantees on one product doesn’t mean they offer the same guarantees across the board.
Before you commit, make sure you’ve done your homework.
There are four types of assurances that merchants might provide:
1. On-time Shipping.
If your product does not come by the agreed-upon period, the vendor commits to provide you a complete refund.
2. Refunds and Returns
If the goods are not as described, the seller guarantees a complete refund.
3. Returns to the United States.
In your country, the seller has a warehouse and you don’t have to worry about shipping expenses or customs fees if you submit returns to it.
4. Authenticity Guaranteed.
This is one to keep an eye out for if you’re buying an expensive technological gadget. It indicates that AliExpress has validated the item’s authenticity.
5. Aliexpress Review: How To Avoid Fraud by Being a Smart Shopper
Regardless of how much security the site provides, you must always bear some responsibility for your own conduct.
AliExpress provides some useful recommendations to ensure that you do not make a fraudulent purchase. Although most of them are self-evident, it’s still a good idea to review them.
If the price appears to be too good to be true, it most likely is. You won’t be able to acquire the most recent iPhone for $10. Instead, you’re probably going to get an iPhone keychain. Look over the fine print.
Sending money to a seller’s bank account is never a good idea. Do not proceed if a seller requests that you give money to them directly rather than through AliExpress.
If you send money outside of AliExpress, you will not be covered by the site’s buyer protection rules.
Do not confirm delivery until you have received your purchase.
Never claim to have gotten something until it’s in your possession and you’ve thoroughly examined it for flaws.
AliExpress is, in general, a safe place to shop. While there are other fantastic possibilities, many dropshippers start with AliExpress and have had wonderful success.
However, being aware of common scams and knowing how to recognize a dodgy vendor is vital. As long as your purchase is made directly through AliExpress, you will be protected no matter what you buy on the platform.